Queensland Disability Certification
We provide a range of auditing and audit support services that support your Queensland Disability Standards certification.
These services include:
- Audit for Certification
- Maintenance Review (Surveillance Audit)
Audit Overview
Audit for Certification requires an evidence-based assessment against the Queensland Disability Service Standards. HDAA provides Audits for Certification using its comprehensive audit methodologies and tools.
The Queensland Government's department Disability Services Queensland manages the auditing requirements of the Standards using Joint Accreditation System of Australia and New Zealand (JAS-ANZ) Procedure 28 (2.1). To be able to audit and certify Queensland Disability Services to the Standards HDAA must adhere to rules set out in Procedure 28 (2.1). We are accredited by JAS-ANZ as meeting the Procedure rules. A copy of Procedure 28 (2.1) is attached below:
Key Features
The key features associated with Audit for Certification include:
- Access to your Audit Manager to clarify the requirements of the Standards and discuss the audit or other relevant matters;
- Fully participatory and inclusive approach by our Audit Teams;
- Minimum two-person team consisting of experienced Lead Auditor and an Audit-Trained Service User (ATSU);
- Auditors with relevant disability services expertise.
Audit for Certification involves:
- Pre-visit co-ordination;
- Pre-review of documentation by Audit Team;
- Visit by the Audit Team:
- Post-audit documentation development:
- Quality review of audit reports by your Audit Manager;
- Final audit report provided to you;
- Certification decision making;
- Summary report forwarded to Disability Services Queensland.
Our aim is for your audit report to provide a blueprint for your ongoing continuous improvement plan. Remember your Audit Manager is available to discuss your audit and answer any questions you may have at each step in the process.
Maintenance Review (Surveillance Audit)
Maintenance Review involves working with you to assess your on-going implementation of the Standards and to determine your progress with your improvement plan. It provides you with assurance on how you are progressing against the standards and your previous Audit for Certification.
Key Features
The maintenance audit program includes on-site visits and, at a minimum, ensures:
- That previously identified corrective actions are closed out, as stated in the improvement plan;
- That management review, monitoring and internal assessment processes are functioning effectively;
- The effective interaction between all elements of the quality management system;
- That overall system effectiveness and integrity is maintained in the light of changes in operations;
- That there is demonstrated commitment to maintaining the effectiveness of the system;
- That there is consultation with service users.
The maintenance audit usually involves:
- Pre-visit co-ordination;
- A review of your service in relation to a sample of Standards and the previous Audit for Certification;
- Discussions with staff;
- Discussion with you on any improvements;
- Provision of a full report that is structured similarly to an Audit Report.
Recertification Audit
Certification is for a period of three years from the date of the on-site audit visit. Recertification is required to maintain certification. The recertification process is assessed against all of the Queensland Disability Service Standards.
